Privacy Policy

Privacy Policy

Effective Date: 21/03/2025

Overhead Line Electrification Ltd trading as OLEC Training ("we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website. We comply with all relevant UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA), and the Privacy and Electronic Communications Regulations (PECR). OLEC Training is the data controller responsible for processing your personal data in accordance with this Privacy Policy and is registered with the Information Commissioner’s Office (ICO): Registration No: ZB322867.

1. Use of Cookies

We use cookies on this website to enhance user experience, analyze site traffic, and improve our services. By using our website, you consent to the use of cookies in accordance with this policy.
What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They help improve functionality, track site usage, remember preferences, and personalize content.
Types of Cookies We Use:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand how visitors use our site.
Marketing Cookies: Used for targeted advertising and remarketing.

Managing Cookies

You can manage your cookie preferences through your browser settings or our cookie consent banner. You can also withdraw consent at any time by adjusting your browser settings.

2. Visitor Tracking

We use tracking software to monitor website usage and improve our services. This may include analytics tools that collect anonymous data on page views, user interactions, and browsing behaviour. All data collected is used in compliance with UK GDPR and PECR.

3. Data Security

We take your data security seriously. Our systems are protected by appropriate technical and organisational measures, including:

Secure SSL encryption to protect data during transmission.
Data backups stored within the United Kingdom.
Access control measures to prevent unauthorized access.

We only retain personal data for as long as necessary to fulfill its intended purpose, comply with legal requirements, or resolve disputes.

4. Downloads & Media Files

Any downloadable content (e.g., documents or forms) provided on this website is accessed at your own risk. While we strive to ensure files are safe, we recommend scanning all downloads with appropriate antivirus software. We are not responsible for downloads hosted by third-party websites.

5. Embedded Content & External Links

Our website may feature embedded content (e.g., YouTube videos) or links to third-party websites. These external websites have their own privacy policies and may collect data about your interaction with their content. We are not responsible for the privacy practices or content of external sites. Please use caution when clicking external links.

6. Advertising & Sponsored Links

From time to time, this site may include sponsored links or adverts. These are served by third-party partners who may use tracking technology. Clicking on such links may result in cookies being set by the advertiser’s site. We encourage users to exercise caution and understand they click on such links at their own risk.

7. Contacting Us

When you contact us through the website, you do so at your discretion. Any personal details you share are used only for the intended purpose and are stored securely until no longer required. Where you’ve given us consent, we may contact you about our services or training courses using the information you’ve provided.
We process your data under the lawful bases of legitimate interests (when responding to inquiries) or consent (for marketing communications).

8. Controlling Your Information

You’re in control of your data. You can:

Request a copy of the personal data we hold about you.
Ask us to correct or update your information.
Withdraw your consent to marketing at any time.
Request deletion of your data (where applicable).

To exercise any of these rights, email us at info@olectraining.co.uk or write to:
FAO: Data Protection Officer (OLEC Training)
OLEC Training, 35 Tallon Road, Hutton, Essex, CM13 1TE

9. Email Marketing

We may operate an email newsletter to keep subscribers informed of our services, training updates, and industry news. You will only receive marketing emails if you’ve actively opted in.
Marketing emails may include tracking elements (e.g., link clicks or opens), but this is only used to help improve our content and communication. If you prefer not to be tracked while still receiving emails, please contact us to update your preferences.
You can unsubscribe at any time by clicking the link at the bottom of any marketing email or by contacting us directly.

10. Social Media Sharing

Our website may include social media sharing buttons (e.g., Facebook, LinkedIn). Use of these is at your discretion. Be aware that social platforms may collect data when you interact with their features. Refer to their privacy policies for more information.

11. International Data Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures, to protect your data.

12. Complaints & Regulatory Contact

If you believe we have not handled your personal data in accordance with this policy, you have the right to file a complaint with the Information Commissioner’s Office (ICO).
Visit www.ico.org.uk for details.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our services. We encourage you to review this page occasionally to stay informed.

Still have questions?
Please feel free to get in touch at info@olectraining.co.uk – we’re happy to help.